Privacy Policy
Ormedo Corp. (“Ormedo,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you access our websites, applications, and related services (collectively, the “Service”).
Information We Collect
We collect information you provide directly to us, information collected automatically when you use the Service, and information received from third parties you choose to connect.
Account and profile information
When you sign up for Ormedo, we may collect your name, email address, company name, login credentials, and related account details.
Workspace inputs and uploaded content
We collect information you choose to submit through the Service, including company descriptions, ICP inputs, CSV uploads, lead lists, notes, prompts, and generated outreach content.
Billing and transaction information
If you purchase a paid plan, billing and payment processing are handled by third-party payment providers such as Stripe. We may receive limited billing metadata, such as subscription status, invoice details, and the last four digits of a payment method.
Connected mailbox information
If you connect a mailbox, we collect the tokens, mailbox metadata, and related configuration needed to send messages you authorize through the Service.
Usage, device, and log data
We may automatically collect technical data such as IP address, browser type, device information, operating system, page visits, feature usage, request logs, and approximate geolocation derived from IP address.
How We Use Information
We may use personal information to:
- Provide, operate, maintain, and improve the Service.
- Authenticate users, secure accounts, and prevent fraud, abuse, and unauthorized access.
- Process workspace inputs, generate outputs, and support outbound workflow features.
- Process billing, manage subscriptions, and maintain account records.
- Respond to support requests, operational notices, and other service-related communications.
- Monitor performance, debug issues, and analyze aggregate usage trends.
How We Share Information
We do not sell your personal information for money. We may share information:
- With service providers and infrastructure vendors that help us operate the Service, subject to contractual confidentiality obligations.
- With integrated providers you choose to use, such as payment processors, email providers, and data vendors.
- If required by law, regulation, subpoena, court order, or other valid legal process.
- To protect the rights, safety, security, and property of Ormedo, our users, or others.
- In connection with a merger, financing, acquisition, reorganization, sale of assets, or similar transaction.
Third-Party Services and Processors
The Service may rely on third-party providers for infrastructure, analytics, authentication, payments, communications, and data processing. Your use of third-party features may also be subject to those providers' own terms and privacy policies.
Data Retention
We retain information for as long as reasonably necessary to provide the Service, maintain security and business records, comply with legal obligations, resolve disputes, and enforce our agreements. Retention periods may vary depending on the type of data and the context in which it was collected.
Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect information against unauthorized access, loss, misuse, or alteration. No security measure is perfect, and we cannot guarantee absolute security.
International Transfers
We may process and store information in the United States and other jurisdictions where our service providers operate. If you access the Service from outside those jurisdictions, you understand that your information may be transferred to countries that may have different data protection laws than your home jurisdiction.
Your Rights and Choices
Depending on where you live, you may have the right to:
- access, correct, or update certain account information
- request deletion of personal information, subject to legal and operational exceptions
- opt out of marketing communications
- request information about how we process personal information, where required by applicable law
You may also manage certain information directly through your account settings or by contacting us.
Children's Privacy
The Service is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, contact us and we will take reasonable steps to delete it.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will update the “Last updated” date above. Your continued use of the Service after an updated Privacy Policy becomes effective means the updated version will apply going forward.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, contact us at skander@ormedo.tech.